Frequently Asked Questions
Everything you need to know about your DSG PROSHOP gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like goal posts or heavy training benches, delivery may take 7-10 business days depending on your location.
What is your return policy on used gear?
We accept returns on unused items in their original packaging within 30 days. For hygiene and safety reasons, used protective gear, swimwear, and customized jerseys cannot be returned.
Do you offer team or bulk discounts?
Yes, DSG PROSHOP provides special pricing for schools, clubs, and professional organizations ordering in bulk. Please contact our sales team for a custom quote.
Are the products on DSG PROSHOP authentic?
Absolutely. We are an authorized retailer for all brands we carry, ensuring that every piece of equipment and apparel is 100% authentic and covered by manufacturer warranties.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website so you can monitor your gear's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.